Frequently Asked Questions
Everything you need to know about our gear and services.
What is the MAP Guarantee?
The MAP Guarantee stands for Maintain, Adore, Participate. It is our lifetime warranty that covers defects in materials and workmanship for all our bags, packs, and accessories.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged items with original tags within 30 days of the purchase date. Please note that items marked as Final Sale cannot be returned.
Are your products sustainably made?
Yes, we prioritize sustainability by using recycled materials like 100% recycled nylon and implementing ethical manufacturing practices throughout our global supply chain.
How should I clean my Topo Designs bag?
We recommend spot cleaning with a damp cloth and mild soap. For deeper cleans, hand wash in cold water and hang to dry. Avoid machine washing or drying to preserve the integrity of the hardware and coatings.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.